Great question! To get to know your customers inside and out, I'll interview key people—like your sales, product, and customer success teams. I’ll also dig into recorded customer calls, demo videos, user chat logs, analytics data, and any internal decks you have. Basically, I pull together everything I can to make sure the copy speaks directly to your audience’s needs and desires.

I’ve got you covered on a range of copy needs! Whether it’s web copy, email campaigns, scripting, long-form content and more—if it involves words, I can help make it shine.

Not really! Working with me means you get one point of contact, super-fast turnarounds, and a process that’s streamlined and specialized. No more endless back-and-forth with a bunch of different people. But if your business needs the full agency experience with bigger teams and longer timelines, I totally get that—it’s all about what’s best for you.

For new client projects, it usually takes around 3-6 weeks, but if you're on retainer, I typically turn things around in 1-2 weeks depending on the project size and scope. We’ll always make sure the timeline works for you.

I don’t offer refunds because I stand by the quality of my work. I’m dedicated to delivering the best possible results, and I work closely with clients to make sure everything is spot on before we move forward.

Absolutely! Invite anyone you’d like. I’m all about collaboration and love working alongside your team to make sure we’re all aligned and moving quickly. The more input, the better!

Yep, no problem! I’m all about flexibility. If you need to pause your retainer, just let me know with a 30 day notice. No hassle, no questions asked—we’ll pick right back up when you're ready.

I like to keep things simple. You’ll be able to reach me via email, Slack, Zoom, or text—whatever works best for you! I typically respond within 4 hours during normal business hours. Communication should be easy, clear, and quick!

Great question! The best way to find out is to schedule a quick chat. We’ll talk about your goals, the challenges you're facing, and see if my approach makes sense for your business. No hard commitment—just a friendly conversation to see if we click!

Yes, absolutely! I’ve worked with all kinds of businesses—whether you’re selling to other businesses (B2B) or directly to consumers (B2C), I can craft messaging that speaks to the right audience in the right way. Whatever your market, I’ve got the expertise to help!

No worries! That’s what I’m here for. We’ll talk through your goals and figure out what makes sense—whether it’s website copy, email campaigns, scripting, or something else. I’ll guide you through the options, and together we’ll come up with a plan that works for your business.